Privacy Policy

1. Introduction

Subculture Worx LLC values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase products from us, either as a consumer or wholesale customer.

2. Information We Collect

We collect only the information necessary to complete transactions and provide services:

• Contact details: name, email address, billing/shipping address, phone number.

• Payment information: processed securely through third-party providers; we do not store full payment details.

• Order details: products purchased, quantities, and delivery information.

3. How We Use Your Information

Your information is used solely for:

• Order fulfillment: processing payments, shipping products, and providing customer support.

• Wholesale transactions: managing accounts, invoicing, and communication.

• Marketing communications: sending promotional emails about our products and services.

• Cart abandonment emails: reminding you of items left in your online shopping cart.

We do not sell, rent, or share your information with third parties except as required to process transactions (e.g., payment processors, shipping carriers).

4. Marketing & Opt-Out

• You may receive marketing emails from us.

• You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

• Once unsubscribed, you will no longer receive marketing communications, though we may still contact you regarding active orders or wholesale accounts.

5. Data Retention

We retain transaction records as required for accounting, tax, and legal purposes. Marketing data is retained until you unsubscribe or request deletion.

6. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you.

• Request correction or deletion of your information.

• Withdraw consent for marketing communications.

Requests can be made by contacting us at [Contact@subcultureworx.com].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and apply to all future transactions.